The rollover of prepaid meters to the new Key Revision Number 2 (KRN) will be implemented in Benoni, Ga-Rankuwa, Kagiso, Sandton, Soweto, and Vereeniging. Customers are required to recode their meters to the new KRN. Before the meter is recoded, all pre-purchased tokens must be loaded into the meter as these will not work after recoding.
To recode the meter, customers should purchase recharge electricity tokens from registered vendors such as supermarkets and not online. When purchasing electricity tokens, customers will receive three 20-digit numbers. Key change tokens will be dispensed from the vendors where customers buy electricity.